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Poppy Children

Returns Policy

Returns policy: Please contact us if you are unsure about sizing – we can advise you. If you do need to exchange an item, or if you are in any way unsatisfied with your order, please return it to the address below stating the reason for the return and in the case of an exchange - what you would like to exchange for.

Returned items should be in their original packing, including the story book and original condition and sent back within 14 days of receipt. Please state clearly the reason for return. We would always recommend using recorded delivery service as proof of delivery. Proof of posting is not proof of delivery and all goods remain the responsibility of the customer until they are returned and received by Bryony and Co. Ltd.

Please note that Storybooks must be returned with a dress or a £3 deduction will be made against your refund.

If you need to return/exchange an item, please send your mail first class recorded with your details why you are returning the items and what you would like us to do.

Please send to :

Bryony and Co.
Radius Logistic Services
Unit D,
3 Portview Road
Avonmouth,
Bristol,
BS11 9LQ
 
01642 790000

or contact hello@bryonyandco.com

 

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